social need
Innovative and secure IT infrastructure
Economic well-being
>5 bln euros
of impact on GDP
social value
jobs generated
social value
>1 bln euros
mobile broadband revenue
business value


By the end of 2014, 24 million fixed broadband and 158 million mobile broadband connections were registered1, making a contribution of around 87% to the spread of broadband.

In this context, TIM Brasil offers its customers solutions that allow processes to be made more efficient, technological innovation to be improved and competitiveness to be boosted, while increasing the number of jobs available. TIM Brasil therefore has a positive influence on the development of Brazilian society.

All these factors have a positive impact on well-being and the growth of Gross Domestic Product (GDP).

An authoritative study entitled “The Mobile Economy - Latin America 2014”, conducted by the GSM Association, revealed that throughout South America the incidence of the mobile phone industry on the trend in overall GDP is significant and growing; more specifically:

  • In 2013, the mobile sector accounted for 4.1% of overall GDP.
  • By 2020, the percentage will increase to 4.5%.
  • The 2013 figure includes a direct impact (1.35%) and an indirect impact (2.75%); in other words the indirect impact is twice the direct one.
  • The impact on the resulting society is considerable. In particular, the mobile sector employs around 2.2 million people, including around 1 million direct jobs and around 1.2 million indirect ones (ratio 1:1.27).

TIM Brasil in particular contributes to producing around 0.4% of Brazilian GDP, if only the direct impact is considered, but if this is added to the indirect impact, its total contribution is 1.1%. The Company’s activities generate direct employment for around 13,000 people in Brazil, while the indirect impact in terms of jobs generated is estimated to be in the region of 23,000 (higher than average for South America).

In 2015, the efforts made by TIM Brasil focused on four pillars:

  • expansion: increasing the capacity of existing aerials, installing new aerials and expanding the fibre optic network;
  • network optimisation: upgrading of equipment and processes to minimise noise and interference;
  • flexibility: preventive measures to avoid service interruptions;
  • customer service: expansion and enhancement of service channels.

In the coming years, the focus will be on the high speed (Mobile broadband – MBB), data network with the use of 3G+ and 4G technologies. By the end of 2015, 411 cities were reached.

In the 2014-2015 period alone, investments in innovative infrastructure amounted to over 2 billion euros, and the plan for the 2016-2018 period is to invest around 4 billion euros, almost entirely dedicated to boosting the country’s 4G coverage.

The number of sites with 4G coverage grew by 50% compared to December 2014, from 3,700 to over 5,600 in September 2015.

The growth of the 3G network was proportionately smaller (14%), reaching 11,800 sites. The investment in infrastructure allowed the fibre optic network (both urban and long distance) to be extended to 68,000 km.


The Social Value consists of the following:

  • over 5 billion euros: estimate of the impact of TIM activities on Brazilian GDP; in details, the direct impact of mobile TLC consists of 1.35%1 of the local GDP. 2015 TIM market share (26,2%) has been applied to this value.
  • More than 13,000 direct jobs that increase to about 30,000 considering the indirect impact.

The Business Value is TIM’s revenue for innovative services.

1 Total 3G and 4G connections.